FireGiant arms you with accurate support from the creators of WiX—so you can install with confidence.

Your product's installer is the first thing your customer sees. It sets the tone for the rest of their experience.

If something goes wrong, they're stuck and their only option is to turn to your support team for help.

Let us support your installation lifecycle with WiX Developer Direct and:

  • Use our powerful tools to create your installers.
  • Get guidance and code reviews from our experts to produce the best installers possible.
  • Track down the root cause of customer installation problems to resolve their issues quickly and thoroughly.

Install anything

The combination of HeatWave and the WiX Toolset provide the most powerful tools available to create your Windows installers. Big or small, complex or simple, our tools install it all.

Create correctly faster

Get guidance through monthly office hours, code reviews, and answers from our experts to produce the best installation the first time.

Install with confidence

Should your customers encounter a problem, we'll support your team to resolve issues quickly and thoroughly. If it's a bug in HeatWave or WiX, we fix it.

WiX Developer Direct

When you need to know something about WiX, go straight to the source—the people who created it.

  • With FireGiant, you'll get support from the developers who know WiX inside and out.
  • That support includes guaranteed fixes for bugs and security issues in WiX v3 and later, even those versions that are out of community support.
  • FireGiant provides prompt and complete answers from the creators of WiX and experts in the Windows Installer (MSI).
  • WiX Developer Direct includes a site license for all FireGiant tools, including advanced harvesting tools and the FireGiant Bundle Application Framework.

Personal consultation

Schedule a two hour call with one of our WiX experts to help tackle your software installation issue.

  • Speak with the most knowledgeable WiX folks around.
  • Use that time to ask questions, resolve issues, plan features or discuss pretty much anything you like.
  • Enjoy a one on one session or bring your whole team with you.
  • As a bonus, if you sign up for WiX Developer Direct, we'll deduct the price of your personal consultation.

15M+ installs and counting

Our tools build the most installers

Downloaded more than 15 million times since we started counting in 2015, the WiX Toolset is the most popular tool for creating Windows installers. HeatWave brings the power of WiX to Visual Studio and your product's installer, too.

50+ years of experience

Tap into the FireGiant experience

The foremost experts in software installation work at FireGiant. We've worked on some of the largest software projects in the world, like Windows and Office, and we've helped with projects of all shapes and sizes. We can help you too.